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Why SEFE Energy?
Why SEFE Energy?
Why choose SEFE Energy? Well, as a leading non-domestic energy supplier with over 50,000 customers across Europe, we’re here to help your organisation achieve its energy goals.
Why SEFE Energy
A few reasons to choose us…
About us
Customer service & awards
Our Customer Portal
Careers
Corporate Social Responsibility
Code of Ethics & Business Conduct
Business Energy
Business Energy
We’re here to help you achieve your business energy goals. Get in touch to learn more about the products and services we can offer your business.
Not sure? Try our product finder
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Who we work with
From small businesses to large multi-nationals – and everything in between. Whether you’re an energy buyer, procurement manager, business owner or energy broker, our friendly team of business energy specialists is here to keep you in control of your energy.
Who we work with
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Why SEFE Energy?
Why SEFE Energy?
Why choose SEFE Energy? Well, as a leading non-domestic energy supplier with over 50,000 customers across Europe, we’re here to help your organisation achieve its energy goals.
Why SEFE Energy
A few reasons to choose us…
About us
Customer service & awards
Our Customer Portal
Careers
Corporate Social Responsibility
Code of Ethics & Business Conduct
Business Energy
Business Energy
We’re here to help you achieve your business energy goals. Get in touch to learn more about the products and services we can offer your business.
Not sure? Try our product finder
Gas
Fixed
Flexible
Renewable
Gas shipping
Electricity
Fixed
Flexible
Renewable
Decarbonisation Solutions
Overview
Selling Energy
Carbon Credits
Who We Work With
Who we work with
From small businesses to large multi-nationals – and everything in between. Whether you’re an energy buyer, procurement manager, business owner or energy broker, our friendly team of business energy specialists is here to keep you in control of your energy.
Who we work with
Solutions for your organisation
Small business
Healthcare
Retail & Hospitality
Property Services
Public sector & Not-for-profit
Industrial & Commercial
Education
Help & Support
Insights & Resources
Business Energy TPIs
SEFE Energy
Request a quote
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About SEFE Energy
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About the SEFE group
Our name change & ownership
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Understanding your bills
Costs included in your electricity and gas bills
Paying your energy bills
Direct Debits
VAT
Financial difficulty
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Common Topics
Contract Terms & Conditions
Out of contract & Deemed rates
Supply & Billing address changes
Refunds
Gas Transportation Charges
Ratchet charges
TNUoS transmission fees and Triad period
Unidentified gas (UIG) charges
Account Number Changes – January 2026
Metering
Common Topics
Smart Meters & AMRs
Gas meter readings
Electricity meter readings
Half-hourly metering
Report a fault with your meter
Regulations & Schemes
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Energy Bills Discount Scheme (EBDS)
Climate Change Levy (CCL)
REMIT
SECR
Feed-in Tariff
Consolidated Segmental Statement (CSS)
Network Charging Compensation Scheme - EII Support Levy
Market-wide Half-Hourly Settlement (MHHS)
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Common Topics
Our commitment to customers
Our standards for micro-businesses
Priority Consumer list
Billing standards
Smart Meter Installation Code of Practice
Visiting your premises
Code of Ethics & Business Conduct
Our supply licenses
Electricity fuel mix
Slavery & Human Trafficking Statement
Section 172 Statement
Making a complaint
Energy glossary
Energy Theft
Reporting suspicious communications
Switching to SEFE Energy
Common Topics
Switching to SEFE Energy
My SEFE Energy Portal
Common Topics
My SEFE Energy Portal
Moving Premises
Common Topics
Moving premises
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About SEFE Energy
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Metering
Switching to SEFE Energy
Moving Premises
My SEFE Energy Portal
Regulations & Schemes
Standards & Codes
Here's some articles that might help:
Understanding your bills
Paying your energy bills
Direct Debits
VAT
Financial difficulty
Here's some articles that might help:
About the SEFE group
Our name change & ownership
Our locations and team
Our Retail activities
Submit a Media enquiry
Here's some articles that might help:
Contract Terms & Conditions
Out of contract & Deemed rates
Supply address changes
Refunds
Gas Transportation Charges
Ratchet charges
TNUoS transmission fees and Triad period
Unidentified gas (UIG) charges
Reporting suspicious communications
Here's some articles that might help:
Smart Meters & AMRs
Gas meter readings
Electricity meter readings
Half-hourly metering
Report a fault with your meter
Here's some articles that might help:
Energy Bills Discount Scheme (EBDS)
Climate Change Levy (CCL)
REMIT
SECR
Feed-in Tariff
Here's some articles that might help:
Our commitment to customers
Priority Services Register (PSR)
Smart Meter Installation Code of Practice
Visiting your premises
Code of Ethics & Business Conduct
Electricity fuel mix
Here are some resources that might help:
Request a quote
Switching to SEFE Energy
FAQs related to Switching
Here's some articles that might help:
Moving premises
Complete a moving in form - COT
Complete a moving out form - COT
Here's some articles that might help:
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