Visiting your premises

From time to time, SEFE Energy or a representative from your local electricity or gas network operator may need to visit your property. There are several reasons for this, and property visits are standard procedure no matter how big or small your business.

As your business energy supplier, we need to make you aware of our procedure for property visits, and highlight the steps we take to ensure our representatives can be easily identified and that they act in an appropriate manner at all times.

If you have any questions about our property visits or wish to find out more, you can reach out to our Customer Services team here.

More information about the standards we uphold for micro-businesses during site visits can be found on our Standards for micro-businesses page here.