My SEFE Energy portal

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If you still require assistance or would like to speak to a member of the team, please call us on 0161 837 3395.
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The My SEFE Energy customer portal allows you to access all the information you need about your account in one place, from anywhere, 24/7.

Available to all SEFE Energy customers, the portal brings together everything you need to manage your business energy, allowing you to submit meter readings, view & download your invoices and much more.

Accessing & registering for the portal

You can access the portal from anywhere on our website by using the Login option at the top right. Just select ‘My SEFE Energy’ from the dropdown menu.

If you haven’t already, it’s easy to register. Make sure to have your Account Number handy, as well as a copy or photo of any official document we’ve sent you. We’ll use this to validate your registration and keep your account safe.

My SEFE Energy User Guide

Our portal team have created a helpful guide with images and instructions to help you navigate through the portal with ease. Within the guide, you’ll find instructions on:

  • Navigating the dashboard
  • Submitting meter reads
  • Viewing meter read history
  • Viewing your bills
  • Downloading reports
  • Managing your site address
  • Changing emergency contact details
  • And more…
Download guide

Common questions My SEFE Energy Portal FAQs

Our FAQs provide answers to commonly asked questions about who we are, what we do, our products, and how we work.

How can I access my consumption data online?

Your monthly invoice will always show the amount of energy you consumed in that month, and you can access a particular month’s meter data online at any time free through our customer portal, My SEFE Energy.

For customers using a smart device, you can also access up to 12 months of free smart device data at the click of a button. Just log into My SEFE Energy, select your account and site details, navigate to the ‘AMR and Smart Metering’ tab and click ‘Download report’.

 

How can I access my invoices online?

Your monthly invoices are available to view through our online customer portal, My SEFE Energy. Just log in on your device and navigate to ‘Invoicing’.

Where do I access the portal (my online account)?
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