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Our handy Help & Support hub gathers everything you need to know about managing your business energy in one place.

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Common Questions Moving Premises FAQs

Our FAQs provide answers to commonly asked questions about who we are, what we do, our products, and how we work.

What is a deemed contract/rate?

A deemed contract is a contract imposed by law between SEFE Energy (or any other supplier) and a consumer when there is no existing contractual relationship.

This most often occurs when a new tenant moves into a property. In such circumstances, the customer is charged the deemed rate by the property’s existing gas or electricity supplier.

Deemed contract rates are generally higher than standard contract rates.

You can read more about deemed rates in our Help & Support section here.

Do I have to cancel a deemed contract?

A deemed contract lasts as long as you want it to. Your deemed contract supplier is obliged to continue supplying your gas and charging you for your gas consumption and associated charges until you take one of the following actions:

  • Sign a formal supply agreement with us. You can call us on 0161 837 3390 or email cot@sefe-energy.com to request a quote.
  • Transfer the supply to an alternative supplier
  • Arrange for the supply to the site to be disconnected. Please note that we'll have to send you a monthly bill to cover your standing charge (unless you arrange for all supply cables to be completely removed).

You’ll need to continue paying the deemed rate until you move off this contract. But since deemed rates are pricier than other rates, we’d advise you to take one of the actions above and seek out a rate that your business can more realistically afford.

Why do I have to complete a form when moving in or out of a premises supplied by SEFE Energy?
What happens if my commercial supply is transferred to become a domestic residence?
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