Running a small business is tough, but managing energy shouldn’t be. That’s why over 11,000 small businesses in the UK trust SEFE Energy’s award-winning team to keep things simple. With nearly 20 years’ experience, we take the hard work out of energy, so you can stay focused on growing your business.
Choosing the right energy product shouldn’t be a guessing game. Whether you need price certainty, flexibility, or support to achieve your sustainability goals, SEFE Energy helps you match your business needs with the right solution – clearly explained, with no jargon and no unnecessary complexity.
We know that when you’ve got a business to run, the last thing you want to be doing is spending time searching for answers to your energy questions. Our handy Help & Support Hub gathers everything you need to know about managing your business energy in one place.
Keeping up to date with the latest news and advice around energy supply can feel like a full-time job in its own right, but we’re here to help. Our extensive insights and resources provide you with the tools to power up your energy market knowledge, with informative guides and essential resources to help you get the most out of your business energy.
Winter can be a tough time for businesses, with rising energy demands from heating, unpredictable weather, and potential service disruptions all impacting the bottom line. In this short guide, we will take a look at how small businesses can winter-proof their operations...
In today’s energy landscape, accurate data is key to managing costs and consumption. That’s why Automated Meter Reading (AMR) devices are such a valuable tool for businesses. Here, we will look at how these devices function, some of the common failure modes, and what you can do to avoid unexpected energy expenses for your business.
The voluntary carbon market (VCM) is a decentralised market which allows organisations to buy and sell carbon credits (sometimes known as offsets). To find out more about the Voluntary Carbon Market and how you can participate, read on.
Generally, it takes a minimum of 15 days. Once you've signed your energy supply agreement with SEFE Energy, and ended your supply agreement with your current supplier, we’ll ask you to complete a registration form to start the transfer process.
If you want to chat to us about timescales, call our friendly SEFE Energy Transfers team on 0161 814 9896.
No, your current energy provider carries on supplying your gas and electricity until we've successfully switched you over.
Paying your SEFE Energy invoice is simple and straightforward. It can be done either by Direct Debit, BACS or a one-time debit or credit card payment.
Paying your business energy bills by Direct Debit takes the hassle out of monthly payments and means you’re less likely to miss a payment. We always recommend this as the best option to manage your business gas and electricity bills.
You can find more information on Direct Debits and how to pay your bills on our Help & Support page here.
Some customers are entitled to full/partial relief from the VAT charge. If you hold a valid exemption from this charge, SEFE Energy will apply this to your account.
Information on applying for a VAT reduction/exemption due to domestic or charitable non-business activities can be found here.
If the consumption falls below the De Minimis level, this is considered as domestic use by HMRC regardless of the actual use and will be charged at 5%. In these instances, consumption is calculated based on meter reads and the VAT will be calculated from this, so you will not need to provide any supporting evidence.
Read more about De Minimis VAT rates here.
Your monthly invoice will always show the amount of energy you consumed in that month, and you can access a particular month’s meter data online at any time free through our customer portal, My SEFE Energy.
For customers using a smart device, you can also access up to 12 months of free smart device data at the click of a button. Just log into My SEFE Energy, select your account and site details, navigate to the ‘AMR and Smart Metering’ tab and click ‘Download report’.
So we can provide you with more accurate energy bills, make sure to submit your meter reading(s) to us each month, on or before the 5th. That way, we can capture your accurate energy usage in time for our next billing run.
The easiest way to provide us with your latest meter reading is to submit it online through our customer portal, My SEFE Energy. This is also where you can download invoices, helpful documents, change your contact details and much more.
Alternatively, you can get submit your meter readings to our Customer Services team directly, by emailing enquiries@sefe-energy.com along with your SEFE Energy Account Number or the Meter Point Reference (MPR). You can find both of these numbers on your latest bill.
You can find more information about meter readings in our Help & Support section here.