From large manufacturers to logistics providers, industrial and commercial businesses depend on reliable, cost-effective energy to keep operations moving. Rising prices, sustainability targets, and competitive pressures make energy a board-level issue. At SEFE Energy, we work as strategic partners to help you manage energy costs, identify inefficiencies, and build resilience – so you can focus on growth.
Whether you need cost certainty, flexible multi-site contracts, or tailored low-carbon solutions, we’ll align your energy supply with your operational needs – explained clearly, no jargon. If you need some help identifying what contract would work for you, our Product Finder tool can narrow down your choices to the products that best suit your organisation.
Our Help & Support Hub makes managing your account simpler, from meter reads to billing, payments and FAQs. It gives your teams one place to find answers, track usage and resolve issues quickly. That means less time on admin and more time driving your business forward.
Access guides, sector updates and market insights, from efficiency in manufacturing to carbon reduction strategies for operators in energy intensive industries. Our resources help you understand changing regulations, prepare for market shifts and identify opportunities to cut costs while progressing towards sustainability targets.
Renewable energy is transforming the UK’s energy landscape, offering sustainable solutions that are key for the ambitious target of hitting net-zero emissions by 2050. Find out more about the technologies shaping the future of energy in this blog post.
In this blog we delve into the intricacies of managing multiple sites, with a focus on energy management. We'll explore the challenges faced in this area and offer practical advice and insights gleaned from industry professionals on how to navigate these challenges effectively.
Security of supply and flexibility has allowed Mercia Power to deliver energy, supporting the gap when renewables aren’t available.
Smart meter readings are the most up-to-date and accurate way to capture energy usage on a regular basis, without relying on time-consuming manual reads. We use this data to calculate your monthly energy bills so we can ensure you’re being charged based on your actual energy usage. Your data is secure with us – our team is trained in data protection, and we do not sell consumption data to third parties for any reason. Only you, or an individual nominated by you directly, will have access to this data through our online portal.
If you’ve agreed your contract early with us, we can start the transfer process before your contract start date:
To make sure we have plenty of time to resolve any objections, we like to apply for transfers as early as possible.
No, your current energy provider carries on supplying your gas and electricity until we've successfully switched you over.
Your monthly invoice will always show the amount of energy you consumed in that month, and you can access a particular month’s meter data online at any time free through our customer portal, My SEFE Energy.
For customers using a smart device, you can also access up to 12 months of free smart device data at the click of a button. Just log into My SEFE Energy, select your account and site details, navigate to the ‘AMR and Smart Metering’ tab and click ‘Download report’.
So we can provide you with more accurate energy bills, make sure to submit your meter reading(s) to us each month, on or before the 5th. That way, we can capture your accurate energy usage in time for our next billing run.
The easiest way to provide us with your latest meter reading is to submit it online through our customer portal, My SEFE Energy. This is also where you can download invoices, helpful documents, change your contact details and much more.
Alternatively, you can get submit your meter readings to our Customer Services team directly, by emailing enquiries@sefe-energy.com along with your SEFE Energy Account Number or the Meter Point Reference (MPR). You can find both of these numbers on your latest bill.
You can find more information about meter readings in our Help & Support section here.
Customers identified by the government as primarily operating within Energy and Trade Intensive Industries (ETII) may be eligible for a discount that will provide a higher level of support.
An ETII customer is a non-domestic customer, operating primarily in sectors that have been identified by the government as the most energy and trade intensive.
The government has identified a list of sectors eligible for this scheme based on Standard Industry Classification (SIC) codes, which can be found here.