Healthcare never sleeps, and neither does your energy demand. We work with NHS trusts, private hospitals, clinics and care homes to keep energy simple and strategic, so you can focus on care. From procurement and budgeting to usage analytics and sustainability, our team helps you reduce waste, control costs and build resilience across every site.
Whether you need price certainty for fixed budgets, flexibility for multi-site estates, or support with net zero plans, we’ll match your requirements to the right contract and services – clearly explained, no jargon.
If you aren’t yet sure what you need, our Product Finder tool can narrow down your choices to the products that best suit your organisation.
Cut the admin. Our Help & Support Hub provides answers to your questions on meter reads, billing, payments and more, so your teams spend less time chasing and more time delivering care.
Stay ahead with practical guides and sector insights – from energy efficiency in healthcare environments to regulatory changes and resilience planning.
Healthcare providers across the UK are facing challenges that require careful planning and a hands-on approach to cost management. This whitepaper looks at the current energy profile of UK healthcare, outlines the challenges providers face, and highlights examples of practical steps already being taken.
Healthcare providers across the UK are facing challenges that require careful planning and a hands-on approach to cost management. This whitepaper looks at the current energy profile of UK healthcare, outlines the challenges providers face, and highlights examples of practical steps already being taken.
In this blog we delve into the intricacies of managing multiple sites, with a focus on energy management. We'll explore the challenges faced in this area and offer practical advice and insights gleaned from industry professionals on how to navigate these challenges effectively.
Managing energy performance across a multisite property portfolio is a balancing act. In this blog, we’ll take a look at some essential considerations for multisite property operators looking to improve performance at scale.
We’re committed to keeping customer information secure so that all of your data is fully protected.
Your information is only accessed when necessary, by those who need to see it and to provide you with the services you have asked for. Further to this, all our staff members are trained on data protection and follow strict data protection guidelines.
If you’ve agreed your contract early with us, we can start the transfer process before your contract start date:
To make sure we have plenty of time to resolve any objections, we like to apply for transfers as early as possible.
Your monthly invoice will always show the amount of energy you consumed in that month, and you can access a particular month’s meter data online at any time free through our customer portal, My SEFE Energy.
For customers using a smart device, you can also access up to 12 months of free smart device data at the click of a button. Just log into My SEFE Energy, select your account and site details, navigate to the ‘AMR and Smart Metering’ tab and click ‘Download report’.
So we can provide you with more accurate energy bills, make sure to submit your meter reading(s) to us each month, on or before the 5th. That way, we can capture your accurate energy usage in time for our next billing run.
The easiest way to provide us with your latest meter reading is to submit it online through our customer portal, My SEFE Energy. This is also where you can download invoices, helpful documents, change your contact details and much more.
Alternatively, you can get submit your meter readings to our Customer Services team directly, by emailing enquiries@sefe-energy.com along with your SEFE Energy Account Number or the Meter Point Reference (MPR). You can find both of these numbers on your latest bill.
You can find more information about meter readings in our Help & Support section here.