Further information for Energy Intensive Industries (ETII)

As businesses remain uncertain with the current energy crisis, undoubtedly there are numerous questions and concerns.

That's why we've created answers to some frequently asked questions, to address these and create clarity.

If you any further questions, then please don’t hesitate to contact the SEFE Energy team over on our contact us page.


What additional support is available to Energy and Trade Intensive Industries (ETII) customers?

Customers identified by the government as primarily operating within Energy and Trade Intensive Industries (ETII) may be eligible for a discount that will provide a higher level of support.

An ETII customer is a non-domestic customer, operating primarily in sectors that have been identified by the government as the most energy and trade intensive.

The government has identified a list of sectors eligible for this scheme based on Standard Industry Classification (SIC) codes, which can be found here.

Am I eligible for ETII Discount?

To be eligible for the ETII discount, you must have a non-domestic contract with a licensed energy supplier and be:

  • on existing fixed price contracts that were agreed on or after 1 December 2021
  • signing new fixed price contracts
  • on deemed/out of contract or variable tariffs
  • on flexible purchase (or similar) contracts
  • on variable ‘Day Ahead Index’ (DAI) tariffs (Northern Ireland scheme only)

Your UK business or organisation should also be able to prove that at least 50% of its revenue is being generated from UK-based activity within eligible SIC code sectors.

For Local Authorities, eligibility will be determined at a premise level. Where there are no relevant accounts, the Local Authority will be required to declare that at least 50% of the space is taken up by operations within eligible sectors.

How do I register as an ETII?

You must apply via the gov.uk portal for ETII support. Applications are now open and updated information can be found here.

Your supplier can not apply for this higher level of support on your behalf. If you do not apply for the support, we will not be able to provide you with the discount automatically.

Eligible organisations will have 90 days from the scheme introduction date of 26 April to apply for the ETII support.

What information do I need to provide?

The government has indicated that you will need to provide information about your organisation or business including:

  • contact details
  • registered name and address
  • company registration number (if you have one)
  • up to four ETII eligible SIC codes
  • whether you pay bills directly to an energy supplier and details of any intermediaries involved (such as a landlord)
  • the names of gas and/or electricity suppliers
  • the gas or electricity meter point numbers (MPRN or MPAN) associated with the property, found on your bill from your energy supplier
  • the name of your organisation as it appears on your bill from your energy supplier(s)

You will also be required to provide evidence for your application signed by a named director or equivalent of your organisation or business.

The government will determine eligibility based on the application. In some instances, further validation of eligibility may be required meaning that the organisation will be asked for additional information. The government will use a number of data sources to determine this.

The information that will be required is subject to change – please refer to the government’s EBDS page for the most up to date guidance.

Who can I contact for help and support?

If you cannot apply online when applications open, or have further questions, you can contact the government EBDS customer support team.

Email: support@ebds.beis.gov.uk

Telephone: 030 0400 5251 Monday to Friday, 9am to 5pm Find out about call charges

At SEFE Energy, we’re fully supportive of the government’s proposal and will participate in the Scheme alongside other B2B suppliers in the industry. We will continue to share updates about the Scheme as more information is made available.