As part of our reputation for providing great customer service, our comprehensive help and support section is here to solve the hassles and problems businesses may need to deal with, no matter how big they are. Handily stored in one place, you’ll find advice and insight to better manage your gas and electricity contracts, clear up any misunderstandings with bills and much more!
Understanding your energy bill is important to ensure that you’re on the best plan and you’re getting good value for money. Find out more...
Learn more about smart meters, Automated Meter Readings (AMRs) and meter readings to improve the accuracy of your bills and track your consumption.
Our Change of Tenancy team is here to help take the hassle out of moving by taking care of changes to your gas and power contracts. Find out more...
Find here other useful documents and information including our complaints procedure, industry codes of practice, electricity fuel mix and even a glossary of key industry terms.
Find more information about our bank holiday opening hours here.
Find here answers to all of your metering queries including our online forms and useful documents.